Ticket Holders API
The DICE Ticket Holders is a GraphQL API that allows downstream systems to query on a number of entities related to a partner's events. The three main use cases are:
- To build an accurate picture of who bought tickets to a show with detailed segmentation information (e.g. show genre, total spend, geography, etc.)
- To build an accurate picture of who currently holds a ticket, for the sake of access management or understanding attendence
- To understand event finances and incorporate sales into business intelligence solutions
More sophisticated users may wish to experiment with drawing insights from the data, which is provided in a flexibly queryable format.
This document contains a list of queryable types, query instructions, some examples and authentication details.
API Endpoints
https://partners-endpoint.dice.fm/graphql
Version
1.0.0
Authorization
Requests should be authenticated with API token. API token can be generated in MIO and should be provided as authorization header as following:
curl -g \
-X POST \
-H "Content-Type: application/json" \
-H "Authorization: Bearer <YOUR TOKEN>" \
-d '{"query":"query{<YOUR QUERY>}"}' \
Examples
Get paginated tickets for specific event
{
node(id: ) {
... on Event {
name
startDatetime
endDatetime
description
totalTicketAllocationQty
url
tickets(first: 50) {
pageInfo {
endCursor
hasNextPage
}
edges {
node {
code
ticketType {
name
description
}
holder {
firstName
lastName
dob
}
}
}
}
}
}
}
Get paginated orders with tickets filtered by purchasedAt
{
viewer {
orders(first: 50, where: {purchasedAt: { gte: "2021-07-14T00:00"} }) {
pageInfo {
endCursor
hasNextPage
}
edges {
node {
tickets {
code
fullPrice
commission
diceCommission
total
ticketType {
name
description
}
holder {
firstName
lastName
dob
}
}
}
}
}
}
}
Get a paginated list of all events
{
viewer {
events(first: 10) {
totalCount
pageInfo {
endCursor
hasNextPage
}
edges {
node {
id
name
state
startDatetime
endDatetime
description
}
}
}
}
}
Get a paginated list of tickets filtered by TicketType
{
viewer {
tickets(first: 10, where: { ticketTypeId: { eq: "6" } }) {
totalCount
pageInfo {
endCursor
hasNextPage
}
edges {
node {
id
code
fullPrice
total
ticketType {
id
name
}
}
}
}
}
}
Get a paginated list of returns filtered by date
{
viewer {
returns(first: 10, where: { returnedAt: { gte: "2021-01-01T00:00:00" } }) {
totalCount
pageInfo {
endCursor
hasNextPage
}
edges {
node {
id
ticket {
id
total
}
order {
purchasedAt
}
returnedAt
reason
}
}
}
}
}
Queries
node
viewer
Response
Returns a Viewer
Example
Query
query viewer {
viewer {
id
name
events {
...EventConnectionFragment
}
tickets {
...TicketConnectionFragment
}
extras {
...ExtraConnectionFragment
}
orders {
...OrderConnectionFragment
}
returns {
...ReturnConnectionFragment
}
ticketTransfers {
...TicketTransferConnectionFragment
}
genreTypes {
...GenreTypesConnectionFragment
}
}
}
Response
{
"data": {
"viewer": {
"id": "4",
"name": "xyz789",
"events": EventConnection,
"tickets": TicketConnection,
"extras": ExtraConnection,
"orders": OrderConnection,
"returns": ReturnConnection,
"ticketTransfers": TicketTransferConnection,
"genreTypes": GenreTypesConnection
}
}
}
Types
Address
Fields
Field Name | Description |
---|---|
firstName - String
|
Address First Name |
lastName - String
|
Address Last Name |
line1 - String
|
Address Line 1 |
line2 - String
|
Address Line 2 |
town - String
|
Address Town |
county - String
|
Address Country |
postCode - String
|
Address Post Code |
countryCode - String
|
Address Country Code |
Example
{
"firstName": "xyz789",
"lastName": "xyz789",
"line1": "xyz789",
"line2": "abc123",
"town": "abc123",
"county": "xyz789",
"postCode": "abc123",
"countryCode": "abc123"
}
Adjustment
Fields
Field Name | Description |
---|---|
reason - String
|
|
processedAt - Datetime
|
|
ticket - Ticket
|
|
feesChange - [TicketFee]
|
Example
{
"reason": "abc123",
"processedAt": "2016-10-07T01:08:03Z",
"ticket": Ticket,
"feesChange": [TicketFee]
}
Artist
Fields
Field Name | Description |
---|---|
name - String
|
Name |
Example
{"name": "xyz789"}
Boolean
Description
The Boolean
scalar type represents true
or false
.
Example
true
Datetime
Description
ISO 8601 Date and time - YYYY-MM-DDThh:mm:ss
Example
"2016-10-07T01:08:03Z"
EqBooleanInput
Fields
Input Field | Description |
---|---|
eq - Boolean
|
Equal to |
Example
{"eq": false}
EqStringInput
Fields
Input Field | Description |
---|---|
eq - String
|
Equal to |
Example
{"eq": "xyz789"}
Event
Fields
Field Name | Description |
---|---|
id - ID!
|
The ID of an object |
eventIdLive - String
|
Event id. Field is available with restricted access |
name - String
|
Name. Field is available with restricted access |
state - EventState
|
State. See EventState enum for the list of available values |
startDatetime - Datetime
|
Start date and time. Field is available with restricted access |
endDatetime - Datetime
|
End date and time |
description - String
|
Description |
hidden - Boolean
|
Is the event hidden? |
totalTicketAllocationQty - Int
|
Total ticket allocation quantity |
currency - EventCostCurrency
|
Cost currency. See EventCostCurrency enum for the list of available values |
url - String
|
Fan facing url for the event |
updatedAt - Datetime
|
Last updated at date and time |
artists - [Artist]
|
List of artists participating in the event |
genreTypes - [String]
|
List of related genre types |
genres - [String]
|
List of related genres |
images - [Image]
|
List of images |
ticketTypes - [TicketType]
|
List of tickets types available for purchasing |
venues - [Venue]
|
List of venues |
products - [Product]
|
List of products available for purchasing |
tickets - TicketConnection
|
Paginated list of sold tickets |
extras - ExtraConnection
|
Paginated list of sold extras |
Arguments |
|
socialLinks - [SocialLink]
|
|
promoters - [String]
|
List of promoters with access to event in MIO |
Example
{
"id": 4,
"eventIdLive": "abc123",
"name": "xyz789",
"state": "DRAFT",
"startDatetime": "2016-10-07T01:08:03Z",
"endDatetime": "2016-10-07T01:08:03Z",
"description": "xyz789",
"hidden": false,
"totalTicketAllocationQty": 123,
"currency": "AED",
"url": "xyz789",
"updatedAt": "2016-10-07T01:08:03Z",
"artists": [Artist],
"genreTypes": ["abc123"],
"genres": ["abc123"],
"images": [Image],
"ticketTypes": [TicketType],
"venues": [Venue],
"products": [Product],
"tickets": TicketConnection,
"extras": ExtraConnection,
"socialLinks": [SocialLink],
"promoters": ["xyz789"]
}
EventConnection
Fields
Field Name | Description |
---|---|
pageInfo - PageInfo!
|
|
edges - [EventEdge]
|
|
totalCount - Int
|
Example
{
"pageInfo": PageInfo,
"edges": [EventEdge],
"totalCount": 987
}
EventCostCurrency
Values
Enum Value | Description |
---|---|
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Example
"AED"
EventEdge
EventImageType
Values
Enum Value | Description |
---|---|
|
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Example
"SQUARE"
EventState
Values
Enum Value | Description |
---|---|
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Example
"DRAFT"
EventWhereInput
Fields
Input Field | Description |
---|---|
id - OperatorsIdInput
|
|
startDatetime - OperatorsDateInput
|
|
endDatetime - OperatorsDateInput
|
|
updatedAt - OperatorsDateInput
|
|
state - OperatorsEventStateInput
|
|
genre - OperatorsIdInput
|
Example
{
"id": OperatorsIdInput,
"startDatetime": OperatorsDateInput,
"endDatetime": OperatorsDateInput,
"updatedAt": OperatorsDateInput,
"state": OperatorsEventStateInput,
"genre": OperatorsIdInput
}
Extra
Fields
Field Name | Description |
---|---|
id - ID!
|
The ID of an object |
code - String
|
QR code. Field is available with restricted access |
fullPrice - Int
|
Price without commissions in cents |
commission - Int
|
Partner commission in cents |
diceCommission - Int
|
DICE commission in cents |
total - Int
|
Total price with commissions in cents. Field is available with restricted access |
hasSeparateAccessBarcode - Boolean
|
Flag that extra has separate barcode. Field is available with restricted access |
fees - [TicketFee]
|
Fees breakdown by category |
holder - Fan
|
Ticket holder. Field is available with restricted access |
product - Product
|
Product. Field is available with restricted access |
ticket - Ticket
|
Ticket which the extra is linked to. Field is available with restricted access |
variant - Variant
|
Variant. Field is available with restricted access |
Example
{
"id": 4,
"code": "abc123",
"fullPrice": 987,
"commission": 987,
"diceCommission": 123,
"total": 987,
"hasSeparateAccessBarcode": true,
"fees": [TicketFee],
"holder": Fan,
"product": Product,
"ticket": Ticket,
"variant": Variant
}
ExtraConnection
Fields
Field Name | Description |
---|---|
pageInfo - PageInfo!
|
|
edges - [ExtraEdge]
|
|
totalCount - Int
|
Example
{
"pageInfo": PageInfo,
"edges": [ExtraEdge],
"totalCount": 987
}
ExtraEdge
ExtraWhereInput
Fields
Input Field | Description |
---|---|
id - OperatorsIdInput
|
|
eventId - OperatorsIdInput
|
|
productId - OperatorsIdInput
|
|
hasSeparateAccessBarcode - EqBooleanInput
|
Example
{
"id": OperatorsIdInput,
"eventId": OperatorsIdInput,
"productId": OperatorsIdInput,
"hasSeparateAccessBarcode": EqBooleanInput
}
Fan
Example
{
"id": "4",
"firstName": "xyz789",
"lastName": "abc123",
"email": "xyz789",
"dob": "abc123",
"phoneNumber": "abc123",
"optInPartners": true
}
FanSurveyAnswer
Fields
Field Name | Description |
---|---|
fanSurveyQuestion - FanSurveyQuestion
|
Related fan survey question |
value - String
|
Fan survey answer |
Example
{
"fanSurveyQuestion": FanSurveyQuestion,
"value": "abc123"
}
FanSurveyQuestion
Fields
Field Name | Description |
---|---|
title - String
|
Fan survey question description |
Example
{"title": "xyz789"}
Float
Description
The Float
scalar type represents signed double-precision fractional values as specified by IEEE 754.
Example
987.65
Genre
GenreConnection
Fields
Field Name | Description |
---|---|
pageInfo - PageInfo!
|
|
edges - [GenreEdge]
|
|
totalCount - Int
|
Example
{
"pageInfo": PageInfo,
"edges": [GenreEdge],
"totalCount": 123
}
GenreEdge
GenreType
GenreTypeWhereInput
Fields
Input Field | Description |
---|---|
name - OperatorsStringInput
|
Example
{"name": OperatorsStringInput}
GenreTypesConnection
Fields
Field Name | Description |
---|---|
pageInfo - PageInfo!
|
|
edges - [GenreTypesEdge]
|
|
totalCount - Int
|
Example
{
"pageInfo": PageInfo,
"edges": [GenreTypesEdge],
"totalCount": 123
}
GenreTypesEdge
ID
Description
The ID
scalar type represents a unique identifier, often used to refetch an object or as key for a cache. The ID type appears in a JSON response as a String; however, it is not intended to be human-readable. When expected as an input type, any string (such as "4"
) or integer (such as 4
) input value will be accepted as an ID.
Example
"4"
Image
Fields
Field Name | Description |
---|---|
type - EventImageType
|
Type of the image. See EventImageType enum for the list of avaliable values |
url - String!
|
CDN url to image |
Example
{"type": "SQUARE", "url": "abc123"}
Int
Description
The Int
scalar type represents non-fractional signed whole numeric values. Int can represent values between -(2^31) and 2^31 - 1.
Example
123
Node
OperatorsDateInput
Fields
Input Field | Description |
---|---|
between - [Datetime]
|
Between the provided datetimes |
notBetween - [Datetime]
|
Not between the provided datetimes |
gt - Datetime
|
Greater than |
lt - Datetime
|
Less than |
gte - Datetime
|
Greater or equal to |
lte - Datetime
|
Less or equal to |
null - Boolean
|
Is null |
Example
{
"between": ["2016-10-07T01:08:03Z"],
"notBetween": ["2016-10-07T01:08:03Z"],
"gt": "2016-10-07T01:08:03Z",
"lt": "2016-10-07T01:08:03Z",
"gte": "2016-10-07T01:08:03Z",
"lte": "2016-10-07T01:08:03Z",
"null": false
}
OperatorsEventStateInput
Fields
Input Field | Description |
---|---|
eq - EventState
|
Equal to |
ne - EventState
|
Not equal to |
in - [EventState]
|
In the list of provided values |
notIn - [EventState]
|
Not in the list of provided values |
Example
{"eq": "DRAFT", "ne": "DRAFT", "in": ["DRAFT"], "notIn": ["DRAFT"]}
OperatorsIdInput
OperatorsStringInput
Order
Fields
Field Name | Description |
---|---|
id - ID!
|
The ID of an object |
purchasedAt - Datetime
|
Date and time order was purchased. Field is available with restricted access |
quantity - Int
|
Quantity of purchased tickets. Field is available with restricted access |
fullPrice - Int
|
Price without commissions in cents |
commission - Int
|
Partner commission in cents |
diceCommission - Int
|
DICE commission in cents |
fees - [TicketFee]
|
Fees breakdown by category |
total - Int
|
Total price with commissions in cents. Field is available with restricted access |
ipCity - String
|
IP based city |
ipCountry - String
|
IP based country |
event - Event
|
Related event |
fan - Fan
|
Order buyer |
tickets - [Ticket]
|
List of bought tickets |
returns - [Return]
|
List of returns |
adjustments - [Adjustment]
|
List of adjustments |
address - Address
|
Shipping/Fan Address |
Example
{
"id": "4",
"purchasedAt": "2016-10-07T01:08:03Z",
"quantity": 123,
"fullPrice": 987,
"commission": 987,
"diceCommission": 123,
"fees": [TicketFee],
"total": 123,
"ipCity": "abc123",
"ipCountry": "xyz789",
"event": Event,
"fan": Fan,
"tickets": [Ticket],
"returns": [Return],
"adjustments": [Adjustment],
"address": Address
}
OrderConnection
Fields
Field Name | Description |
---|---|
pageInfo - PageInfo!
|
|
edges - [OrderEdge]
|
|
totalCount - Int
|
Example
{
"pageInfo": PageInfo,
"edges": [OrderEdge],
"totalCount": 987
}
OrderEdge
OrderWhereInput
Fields
Input Field | Description |
---|---|
id - OperatorsIdInput
|
|
eventId - OperatorsIdInput
|
|
purchasedAt - OperatorsDateInput
|
Example
{
"id": OperatorsIdInput,
"eventId": OperatorsIdInput,
"purchasedAt": OperatorsDateInput
}
PageInfo
Fields
Field Name | Description |
---|---|
hasPreviousPage - Boolean!
|
When paginating backwards, are there more items? |
hasNextPage - Boolean!
|
When paginating forwards, are there more items? |
startCursor - String
|
When paginating backwards, the cursor to continue. |
endCursor - String
|
When paginating forwards, the cursor to continue. |
Example
{
"hasPreviousPage": false,
"hasNextPage": true,
"startCursor": "abc123",
"endCursor": "xyz789"
}
PriceTier
PriceTierTypes
Values
Enum Value | Description |
---|---|
|
|
|
Example
"allocation"
Product
Fields
Field Name | Description |
---|---|
id - ID
|
Product unique id. Field is available with restricted access |
name - String
|
Product name. Field is available with restricted access |
description - String
|
Description. Field is available with restricted access |
totalAllocationQty - Int
|
Total product allocation quantity |
archived - Boolean
|
Archived flag. Archived products are not available for purchasing. |
faceValue - Int
|
Face value |
ticketTypes - [TicketType]
|
Ticket types linked to the product. Field is available with restricted access |
Example
{
"id": "4",
"name": "xyz789",
"description": "abc123",
"totalAllocationQty": 987,
"archived": true,
"faceValue": 987,
"ticketTypes": [TicketType]
}
Return
Example
{
"id": 4,
"ticket": Ticket,
"ticketId": "4",
"order": Order,
"returnedAt": "2016-10-07T01:08:03Z",
"reason": "xyz789"
}
ReturnConnection
Fields
Field Name | Description |
---|---|
pageInfo - PageInfo!
|
|
edges - [ReturnEdge]
|
|
totalCount - Int
|
Example
{
"pageInfo": PageInfo,
"edges": [ReturnEdge],
"totalCount": 987
}
ReturnEdge
ReturnWhereInput
Fields
Input Field | Description |
---|---|
id - OperatorsIdInput
|
|
eventId - OperatorsIdInput
|
|
returnedAt - OperatorsDateInput
|
Example
{
"id": OperatorsIdInput,
"eventId": OperatorsIdInput,
"returnedAt": OperatorsDateInput
}
Seat
Fields
Field Name | Description |
---|---|
name - String
|
Seat Name. Field is available with restricted access |
Example
{"name": "abc123"}
SocialLink
Fields
Field Name | Description |
---|---|
url - String!
|
e.g. https://link.dice.fm/AE6xPxPd7jb |
campaign - String!
|
|
default - Boolean!
|
Example
{
"url": "abc123",
"campaign": "abc123",
"default": false
}
String
Description
The String
scalar type represents textual data, represented as UTF-8 character sequences. The String type is most often used by GraphQL to represent free-form human-readable text.
Example
"abc123"
Ticket
Fields
Field Name | Description |
---|---|
id - ID!
|
The ID of an object |
code - String
|
QR code. Field is available with restricted access |
fullPrice - Int
|
Price without commissions in cents |
commission - Int
|
Partner commission in cents |
diceCommission - Int
|
DICE commission in cents |
total - Int
|
Total price with commissions in cents. Field is available with restricted access |
fees - [TicketFee]
|
Fees breakdown by category |
holder - Fan
|
Ticket holder. Field is available with restricted access |
ticketType - TicketType
|
Ticket type. Field is available with restricted access |
seat - Seat
|
Seat. Field is available with restricted access |
claimedAt - Datetime
|
When this ticket has been claimed. Field is available with restricted access |
priceTier - PriceTier
|
Ticket price tier |
address - Address
|
Shipping/Fan Address |
fanSurveyAnswers - [FanSurveyAnswer]
|
|
extras - [Extra]
|
|
Arguments
|
Example
{
"id": "4",
"code": "xyz789",
"fullPrice": 987,
"commission": 987,
"diceCommission": 987,
"total": 123,
"fees": [TicketFee],
"holder": Fan,
"ticketType": TicketType,
"seat": Seat,
"claimedAt": "2016-10-07T01:08:03Z",
"priceTier": PriceTier,
"address": Address,
"fanSurveyAnswers": [FanSurveyAnswer],
"extras": [Extra]
}
TicketConnection
Fields
Field Name | Description |
---|---|
pageInfo - PageInfo!
|
|
edges - [TicketEdge]
|
|
totalCount - Int
|
Example
{
"pageInfo": PageInfo,
"edges": [TicketEdge],
"totalCount": 987
}
TicketEdge
TicketExtraWhereInput
Fields
Input Field | Description |
---|---|
productId - OperatorsIdInput
|
|
hasSeparateAccessBarcode - EqBooleanInput
|
Example
{
"productId": OperatorsIdInput,
"hasSeparateAccessBarcode": EqBooleanInput
}
TicketFee
Fields
Field Name | Description |
---|---|
category - TicketFeeCategory
|
|
promoter - Int
|
|
dice - Int
|
Example
{"category": "PAID_WAITING_LIST", "promoter": 987, "dice": 987}
TicketFeeCategory
Values
Enum Value | Description |
---|---|
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Example
"PAID_WAITING_LIST"
TicketTransfer
TicketTransferConnection
Fields
Field Name | Description |
---|---|
pageInfo - PageInfo!
|
|
edges - [TicketTransferEdge]
|
|
totalCount - Int
|
Example
{
"pageInfo": PageInfo,
"edges": [TicketTransferEdge],
"totalCount": 123
}
TicketTransferEdge
Fields
Field Name | Description |
---|---|
node - TicketTransfer
|
|
cursor - String
|
Example
{
"node": TicketTransfer,
"cursor": "xyz789"
}
TicketTransferWhereInput
Fields
Input Field | Description |
---|---|
id - OperatorsIdInput
|
|
eventId - OperatorsIdInput
|
|
transferredAt - OperatorsDateInput
|
Example
{
"id": OperatorsIdInput,
"eventId": OperatorsIdInput,
"transferredAt": OperatorsDateInput
}
TicketType
Fields
Field Name | Description |
---|---|
id - ID
|
Unique ID. Field is available with restricted access |
name - String
|
Title. Field is available with restricted access |
description - String
|
Description. Field is available with restricted access |
totalTicketAllocationQty - Int
|
Total ticket allocation quantity |
archived - Boolean
|
Archived flag. Archived ticket types are not available for purchasing. |
faceValue - Int
|
Face value |
price - Int
|
Price |
doorSalesPrice - Int
|
Door sale Price |
priceTierType - PriceTierTypes
|
Type of price tiers. Can be either time or allocation if applicable |
priceTiers - [PriceTier]
|
List of associated Price Tiers |
externalSkus - [String]
|
External SKUs |
Example
{
"id": "4",
"name": "xyz789",
"description": "abc123",
"totalTicketAllocationQty": 123,
"archived": false,
"faceValue": 123,
"price": 123,
"doorSalesPrice": 987,
"priceTierType": "allocation",
"priceTiers": [PriceTier],
"externalSkus": ["xyz789"]
}
TicketWhereInput
Fields
Input Field | Description |
---|---|
id - OperatorsIdInput
|
|
eventId - OperatorsIdInput
|
|
ticketTypeId - OperatorsIdInput
|
|
fanPhoneNumber - EqStringInput
|
|
fanSecureToken - EqStringInput
|
|
claimAllowed - EqBooleanInput
|
Example
{
"id": OperatorsIdInput,
"eventId": OperatorsIdInput,
"ticketTypeId": OperatorsIdInput,
"fanPhoneNumber": EqStringInput,
"fanSecureToken": EqStringInput,
"claimAllowed": EqBooleanInput
}
Variant
Venue
Fields
Field Name | Description |
---|---|
name - String
|
Title. Field is available with restricted access |
type - String
|
Type |
ageLimit - String
|
Age limit |
displayedAddress - String
|
Displayed address |
streetAddress - String
|
Street address |
city - String
|
City |
state - String
|
State |
region - String
|
Region/Province |
country - String
|
Country |
postalCode - String
|
Postal code |
postOfficeBoxNumber - String
|
Post office box number |
latitude - Float
|
Latitude |
longitude - Float
|
Longitude |
timezoneName - String
|
Timezone name |
Example
{
"name": "abc123",
"type": "xyz789",
"ageLimit": "xyz789",
"displayedAddress": "xyz789",
"streetAddress": "abc123",
"city": "xyz789",
"state": "xyz789",
"region": "xyz789",
"country": "xyz789",
"postalCode": "xyz789",
"postOfficeBoxNumber": "abc123",
"latitude": 987.65,
"longitude": 123.45,
"timezoneName": "xyz789"
}
Viewer
Description
The currently authenticated partner.
Fields
Field Name | Description |
---|---|
id - ID!
|
The ID of an object |
name - String
|
Name |
events - EventConnection
|
Paginated list of events. Field is available with restricted access |
Arguments |
|
tickets - TicketConnection
|
Paginated list of tickets. Field is available with restricted access |
Arguments |
|
extras - ExtraConnection
|
Paginated list of extras. Field is available with restricted access |
Arguments |
|
orders - OrderConnection
|
Paginated list of orders. Field is available with restricted access |
Arguments |
|
returns - ReturnConnection
|
Paginated list of returns |
Arguments |
|
ticketTransfers - TicketTransferConnection
|
Paginated list of ticket transfers |
Arguments |
|
genreTypes - GenreTypesConnection
|
Paginated list of event genre types |
Arguments |
Example
{
"id": 4,
"name": "abc123",
"events": EventConnection,
"tickets": TicketConnection,
"extras": ExtraConnection,
"orders": OrderConnection,
"returns": ReturnConnection,
"ticketTransfers": TicketTransferConnection,
"genreTypes": GenreTypesConnection
}